We recognise that with the constantly changing Coronavirus outbreak around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty.
We want you to know you have our commitment to continue providing you with the services you depend on, whilst we feel it is safe to do so. We work hard to provide a service that creates clean and happier places to live and work. This enduring mission guides us as we closely monitor, assess and respond to this situation.
We have been following the expert advice laid out by the government and Public Health England on how businesses should operate in relation to any further spread of the virus. This advice includes continuing to promote excellent cleaning and hygiene practices across all aspects of our business.
As a valued client of Annie’s cleaners, we want you to know that we are treating the pandemic with utmost seriousness. We have already instructed all our cleaners and staff to take extra precautions when performing their duties and stay at home if they have any symptoms. We’re communicating daily any new developments and are monitoring the situation to ensure the safety of all our clients and staff.
We have asked staff to wear gloves at all times and thoroughly wash their hands before and after cleaning your home / business premise. Our cleaners now pay more attention to the surfaces and areas of frequent touch points such as door handles, push pads and telephones.
If any of our cleaners have shown any symptoms, they will have to self-isolate thus unable to work and we are working hard to provide replacement cleaners to all affected clients. All of our staff have been advised to avoid travelling abroad where possible and place themselves in quarantine if they have already made any preplanned trips.
We strongly urge our clients to let us know if you have any suspicion that you, someone in your household or that you have come into close contact with might be infected. Please make sure you have availability of good quality cleaning anti-bacterial detergents or bleach (unless you are allergic to it).
If you have recently travelled to a high risk zone or have been in touch with somebody who has fallen ill, reach out to us here so we can take the necessary steps to prevent further spread. If you have any other concerns or questions, our team will be happy to assist you, so please contact us. Communication is key during this time and our primary concern is safety and wellbeing of our staff and clients.
Advice on prevention and care can be found on the NHS website here.
Thank you in advance for your co-operation.
Annie's Mobile Cleaning Service team